How do I

How do I make changes or cancel an order?
Whoops! We’ve all been there. Your customer wants to change how many shirts they are ordering, update a size or cancel the order all together. No worries,...
Sat, 30 May, 2020 at 12:54 PM
How do I take care of returns, exchanges or product issue?
TRACKING SHOWS ARRIVED There’s not a whole lot we can do when the tracking info shows it as being delivered. We have the customer check with everyone i...
Sat, 30 May, 2020 at 12:54 PM
How do I order samples?
To order samples from us all you have to do is do the following steps: 1. You need to create a teelaunch product. 2. Go to the teelaunch app 3. Go to ...
Tue, 8 Sep, 2020 at 9:36 AM
How do I use the Hold Feature for Customized Items?
The Hold feature is for store owners who create custom designs for their customers after the product is ordered. For example a custom dog bowl, where the cu...
Wed, 5 Aug, 2020 at 10:18 AM
How do I add my Payment information to my account?
To add payment information to your account all you have to do is follow these steps: Go to the teelaunch app > Click account: Once you are in t...
Fri, 7 Aug, 2020 at 10:01 AM