Shipping FAQs

Folder for adding Shipping FAQs articles

How quickly will you ship my order?
We understand that as business owners you want your products shipped out as quickly as possible. It is also imperative to know in what time frame they will ...
Tue, 14 Jul, 2020 at 10:37 AM
What shipping methods do you use?
You can check theĀ Orders section of the teelaunch app at any time to view your tracking numbers. Depending on the product we use eitherĀ USPS, DHL, UPS Mail...
Tue, 14 Jul, 2020 at 10:38 AM
What items ship together
To get all these very unique, very different products, we have to work with many factories all over the world. So not everything you order will ship in one...
Tue, 14 Jul, 2020 at 10:47 AM
Who's Return Address should I use?
Maybe you are working out of your apartment with not a lot of space. Or maybe you live overseas, but run a US-focused business. Whatever the situation may b...
Wed, 5 Aug, 2020 at 10:08 AM
Order Tracking (and where to find it).
To find tracking on orders that have been shipped out, do the following steps: Go to the teelaunch app and go to the orders tab and click on Orders: ...
Tue, 1 Sep, 2020 at 3:50 PM
Does teelaunch create its own App Location with Shopify?
We use Shopify's default location settings, we don't make our own like other apps. For our system you just have to have a default location selected.
Mon, 7 Sep, 2020 at 12:52 PM
"This order cannot be shipped to your location." Error
We have had some sellers notify us that when customer's are trying to place an order they receive the error below: This error occurs when the seller...
Tue, 29 Sep, 2020 at 9:38 AM
Countries we cannot ship to.
Due to a high percentage of orders being lost or returned. As of October 1st 2020 we have decided we can no longer ship orders to the following countries: ...
Tue, 29 Sep, 2020 at 9:32 AM