Shipping FAQs

Folder for adding Shipping FAQs articles

How quickly will you ship my order?
We understand that as business owners you want your products shipped out as quickly as possible. It is also imperative to know in what time frame they will ...
Tue, 14 Jul, 2020 at 10:37 AM
What shipping methods do you use?
You can check the Orders section of the teelaunch app at any time to view your tracking numbers. Depending on the product we use either USPS, DHL, UPS Mail...
Tue, 14 Jul, 2020 at 10:38 AM
What items ship together
To get all these very unique, very different products, we have to work with many factories all over the world. So not everything you order will ship in one...
Tue, 14 Jul, 2020 at 10:47 AM
Who's Return Address should I use?
Maybe you are working out of your apartment with not a lot of space. Or maybe you live overseas, but run a US-focused business. Whatever the situation may b...
Wed, 5 Aug, 2020 at 10:08 AM
Order Tracking (and where to find it)
To find the tracking information for any of our orders all you will need to do is fill out the contact form on our web form. Here is a link to the web...
Mon, 9 Nov, 2020 at 1:39 PM
Does teelaunch create its own App Location with Shopify?
We use Shopify's default location settings, we don't make our own like other apps. For our system you just have to have a default location selected.
Mon, 7 Sep, 2020 at 12:52 PM
"This order cannot be shipped to your location." Error
We have had some sellers notify us that when customer's are trying to place an order they receive the error below: This error occurs when the seller...
Tue, 29 Sep, 2020 at 9:38 AM
Countries we cannot ship to.
Due to a high percentage of orders being lost or returned. As of October 1st 2020 we have decided we can no longer ship orders to the following countries: ...
Thu, 11 Nov, 2021 at 3:19 PM
Shipping to PO Boxes
Since we use multiple facilities we cannot guarantee any shipper couriers. We do not recommend using PO Boxes as we can't guarantee the order will be s...
Tue, 27 Oct, 2020 at 4:01 PM
teelaunch order statuses (and what they mean).
The status of orders go in the following order: Pending - This occurs right after an order has been placed. This means that the order is           cu...
Thu, 26 Nov, 2020 at 10:04 AM