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• Because we create custom, one-of-a-kind pieces just for your customers, we don't accept returns or exchanges directly
  
• Each item is made specifically for that order - we don't keep printed inventory on our shelves

For size, color, or design exchanges:

• As the store owner, you'll need to handle these directly with your customer
• We recommend asking your customer to send the item back to you
• This way, you can repurpose it for future use or store display

Once you receive the item back from your customer, you can:

• Place a manual order for the new size/color/design they want
• Keep the returned item for your inventory or display

Feel free to let us know if you have any questions about this process.