What information will be included on my return address label?
The return label details is the address that will be printed in the upper left hand corner on the shipping label. ( Please see example below)
Here is how return addresses work for your shipments:
If you use your own address as the return address:
- Any returned packages will come back to you
- Just keep in mind that you'll need to pay courier fees to receive these returned orders
- You'd then need to get an updated address from your customer if you want to reship
About our print facilities:
Not all facilities are set up to print custom return labels
If they can't use your custom label, they'll use "Fulfillment Center" with our CS address
Don't have a US address or prefer not to use your own? No problem!
You're welcome to use our CS address: 230 S. Phillips Ave Suite 309 Sioux Falls, SD 57104
Just note that if orders get returned to our CS office, you'll need to cover the costs to reship to your customer
Let us know if you have any questions about this!
We are happy to help you figure out the best option for your business.
Related Articles
What information will be included on my packing slip?
Here is some great news about the packing slips that come with your products. They're more than just paper - they're a mini-marketing opportunity! Here's what you can customize on your packing slips: Your store email (perfect for customer questions!) ...What account information do you need?
We wanted to quickly clear up something about the account information you provide us: Good news - that info is for our eyes only! It's just for: Our internal records The invoices we send you after each batch Your customers will NEVER see this ...What Happens If My Customer Enters the Wrong Shipping Address?
Incorrect shipping addresses are one of the most common issues in ecommerce. Understanding what can and cannot be changed after an order is placed can help avoid delays and additional costs. Before Production Starts If an order has not yet entered ...What Happens When a Package Is Returned to Sender?
A package may occasionally be returned to sender (RTS) instead of being delivered to the customer. When this happens, the carrier sends the package back to the originating facility or return address rather than completing the delivery. Why Are ...Bulk Order Shipping Quotations
Overview For large orders containing 60 or more units of the same SKU, we offer custom shipping quotations that may provide more favorable rates than our standard shipping options. How to Request a Bulk Shipping Quote Required Information To provide ...