What is the order approval feature?

The system by default will automatically hold your orders for 24 hours. This allows you to have time to make changes to the order before it is sent to production. This is very important as once an order is submitted they cannot be changed or cancelled. You can change the time it holds the order or turn off the feature all together which would make your orders process with no order approval hold.

If you are doing custom orders and you need to add a new file for every order, then turn on the manual order approval option. 

If you want to hold ALL of your orders you will need to turn on the below setting in the account settings;

You will know if the order is on hold in the app as the status will show pend approva;

Once you open the order you can either switch variant to link to a different product, change file or if there are no changes you can just release the order.  

Please note:

Once you have switched the variant or changed the print file, you still have to hit the Release Order button, as that will update the status to pending, so we can batch in during our next batch. 

• Related Articles

• Customized Orders and Order Approval

  Customizing orders before they go to production is an important feature for many merchants. Teelaunch offers several methods to hold orders for review and customization before they're sent to production. Three Methods to Hold Orders Method 1: Hold ...

• Bulk Order Shipping Quotations

  Overview For large orders containing 60 or more units of the same SKU, we offer custom shipping quotations that may provide more favorable rates than our standard shipping options. How to Request a Bulk Shipping Quote Required Information To provide ...

• How do I set a daily charge limit?

  We wanted to share a helpful tip about managing your budget with our daily charge limit feature. It's like having your own financial bodyguard! How to set the daily charge limit: Head over to the accounts tab, then click on settings. Scroll down and ...

• What information will be included on my packing slip?

  Here is some great news about the packing slips that come with your products. They're more than just paper - they're a mini-marketing opportunity! Here's what you can customize on your packing slips: Your store email (perfect for customer questions!) ...

• Do I need an API Token?

  The Teelaunch API is designed for developers, enterprise sellers, and high-volume merchants who need more flexibility and automation than our standard integrations provide. The API allows you to: Automate product creation and management Submit orders ...