Knowledge Base
Policies
Important information regarding teelaunch policies.Integrations
Find answers to all your questions about teelaunch integrations.Fulfillment and Shipping
Learn about how we package, fulfillment and ship your orders.Decoration Methods
Learn about the various decoration methods teelaunch uses to produce your print on demand products.Getting Started
Read this first to get started with teelaunch.Products
Learn all about the unique and amazing product we offer here at teelaunch.Design Tips
Let our designers give you tips and tricks to create the best possible products.Account
Everything you need to know about the account settingsSizing Charts
Sizing charts for all of the apparel we offer.
Recent Articles
How do shipping profiles work?
https://www.loom.com/share/2167661068d846a5ad34877bceaa41a4 The video above is an overview of the different ways shipping profiles work with teelaunch.How are tumblers printed?
Tumblers are a laser etched product that is where we are removing the powder coat and the silver tumbler will show through.How are mugs printed?
Mugs are created through a process called dye sublimation. Mug artwork is inkjet printed, using special dye-sublimation inks and transfer paper. After printing the transfer paper is wrapped around the mug. Then heat and pressure is applied to ...How do I know what's going on with my order?
Normal Statuses Your order normally follows this path. Pending This occurs right after an order has been placed. This means that the order is currently in-queue to be batched into the system. Batching The order is currently processing into the ...Do you ship to PO Boxes?
Since we use multiple facilities we cannot guarantee any shipper couriers. We do not recommend using PO Boxes as we can't guarantee the order will be shipped using a courier that can deliver to the PO Box for example UPS and Fedex do not deliver to ...
Popular Articles
How do I get started?
Getting Started At Teelaunch, we specialize in fulfilling and shipping products straight to your customer's doorstep. We offer our services all around the globe and are just a couple of clicks away! You can start by installing the Shopify app or ...Which countries can't I sell to?
Due to a high percentage of orders being lost or returned. As of October 1st 2020 we have decided we can no longer ship orders to the following countries: UAE/AE Peru Kuwait Bahrain Chile Israel Reunion Island Bahrain Qatar Brazil Russia Indonesia ...I can't find the product I just pushed to Etsy, where is it?
Once you push a product to Etsy they are added to your Etsy draft listings. If the product doesn't show up in your Etsy draft listings after a few minutes please check the following; The title can't be over 144 characters You can't use All Caps in ...How long will it take my item to ship?
Production Times: https://blog.teelaunch.com/status/ Please understand these are estimates and are not a guarantee on exact times. So many factors can play a role in these times that it is hard to give an exact number of days for each item. In ...What is the hold feature?
The hold feature was created to save you a lot of time and stress when it comes to creating custom orders. We’ve added a manual order processing feature where you can simply place a hold on your orders OR a certain product until you’ve uploaded the ...