Knowledge Base
Policies
Important information regarding teelaunch policies.Integrations
Find answers to all your questions about teelaunch integrations.Fulfillment and Shipping
Learn about how we package, fulfillment and ship your orders.Decoration Methods
Learn about the various decoration methods teelaunch uses to produce your print on demand products.Getting Started
Read this first to get started with teelaunch.Products
Learn all about the unique and amazing product we offer here at teelaunch.Design Tips
Let our designers give you tips and tricks to create the best possible products.Account
Everything you need to know about the account settingsSizing Charts
Sizing charts for all of the apparel we offer.
Recent Articles
Measurement Variance Policy
Please allow a 1–2 inch variation in measurements due to manufacturing tolerances. Manufacturing tolerances: Cutting and sewing fabric can produce slight variations between batches or factories. Different suppliers and brands: Even if two shirts are ...How do I Create a Product?
Creating a product in the teelaunch app is quick and easy. Follow the steps below to upload your design, position it exactly how you want, and publish it to your store. Step 1: Select Your Product Browse the Product Catalog and choose the product ...How Does the Tag Manager Work?
The Tag Manager helps you organize your products by creating custom groups and tags. This makes it easier to categorize products, filter your catalog, and quickly find related items. What is a Group? A Group is a category that contains one or more ...What if my order hasn't moved in several days?
Shipping carriers may occasionally experience delays. Before an order is considered lost, we require 10 business days with no tracking updates. This allows time for delayed scans and transit updates. Can I receive a refund or replacement for a lost ...Return to Sender (RTS) Orders
What is a Return to Sender (RTS) order? A Return to Sender (RTS) order is a package that the shipping carrier is unable to deliver and is returned to our production facility. This can happen for several reasons, including: An incomplete or incorrect ...
Popular Articles
How do I get started?
Getting Started At Teelaunch, we specialize in fulfilling and shipping products straight to your customer's doorstep. We offer our services all around the globe and are just a couple of clicks away! You can start by installing the Shopify app or ...Which countries can I sell to?
We ship international orders to the following countries ONLY: North America Canada Mexico Great Britain United Kingdom Gibraltar South America Brazil Colombia Middle East Israel Lebanon Saudi Arabia UnitedArab Emirates Belarus Belgium Bulgaria ...I can't find the product I just pushed to Etsy, where is it?
Once you push a product to Etsy they are added to your Etsy draft listings. If the product doesn't show up in your Etsy draft listings after a few minutes please check the following; The title can't be over 144 characters You can't use All Caps in ...What is the order approval feature?
The system by default will automatically hold your orders for 24 hours. This allows you to have time to make changes to the order before it is sent to production. This is very important as once an order is submitted they cannot be changed or ...How long will it take my item to ship?
Production Times: https://blog.teelaunch.com/status/ Please understand these are estimates and are not a guarantee on exact times. So many factors can play a role in these times that it is hard to give an exact number of days for each item. In order ...